# Elevated error rate on Canada Post

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 43m
- started 2026-07-28 22:10 UTC
- Canada Post
- ca
- id: DWN-98436a1d76
- Official page: https://stspg.io/nj4ppvz743lw

## Updates from Shippo
### 2026-07-28 22:10 UTC: investigating
We have detected an elevated error rate from Canada Post shipments. Our team has contacted the carrier, and we are monitoring the situation. During this time, label generation may be delayed but will be sent once the carrier's API is restored.

### 2026-07-29 04:53 UTC: resolved
This incident has been resolved.

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