# Elevated error rate on Passport Shipment API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Major outage
- lasted 4h 46m
- started 2026-03-16 12:39 UTC
- Passport
- id: DWN-a529375325
- Official page: https://stspg.io/qgy5c3t9zm33

## Updates from Shippo
### 2026-03-16 12:39 UTC: investigating
We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.

### 2026-03-16 17:25 UTC: resolved
This incident has been resolved.

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