# Better trucks service disruption

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 1h 38m
- started 2026-08-13 18:41 UTC
- Better Trucks
- id: DWN-a731b98e07
- Official page: https://stspg.io/mvm27rxzdhhj

## Updates from Shippo
### 2026-08-13 18:41 UTC: investigating
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

### 2026-08-13 20:19 UTC: resolved
This incident has been resolved.

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