# Elevated error rate on Third party vendor Tracking API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Partial outage
- lasted 9h 8m
- started 2026-08-25 05:18 UTC
- Pitney Bowes
- id: DWN-b115cfcaab
- Official page: https://stspg.io/6qr90ppfchfp

## Updates from Shippo
### 2026-08-25 05:18 UTC: investigating
We are experiencing some issues in the tracking API with Third party vendor. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.

### 2026-08-25 14:27 UTC: resolved
This incident has been resolved.

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