# Royal Mail Storefeeder Service Degradation

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-11-03 21:13 UTC
- Royal Mail (Storefeeder)
- us
- id: DWN-d09eb1f501
- Official page: https://stspg.io/j591jv148g3k

## Updates from Shippo
### 2026-11-03 21:13 UTC: investigating
Hi team, Royal Mail Storefeeder has stopped sending us tracking updates, detected through our internal monitoring system.
Impact: Tracking updates are currently unavailable. Label generation and rating are working normally.
We've contacted Royal Mail Storefeeder and are monitoring closely. We'll update you when we hear back from Royal Mail Storefeeder or when the situation changes.

### 2026-11-03 22:12 UTC: resolved
This incident has been resolved.

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