# Investigating Elevated UPS API Errors

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 1h 14m
- started 2026-06-11 21:13 UTC
- UPS
- id: DWN-dbd7dcce41
- Official page: https://stspg.io/l38z37jxrtd3

## Updates from Shippo
### 2026-06-11 21:13 UTC: investigating
We are currently investigating an issue affecting UPS services. We have observed an elevated number of errors from UPS APIs, including service unavailability affecting multiple services. Customers may experience delays or intermittent failures when generating UPS rates and purchasing UPS labels 
Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available

### 2026-06-11 21:56 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-11 22:27 UTC: resolved
This incident has been resolved.

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