# Degraded performance on Australia Post Tracking

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 3d 18h
- started 2026-04-02 21:11 UTC
- Australia Post
- au
- id: DWN-e681574867
- Official page: https://stspg.io/ncj7r61kd5lt

## Updates from Shippo
### 2026-04-02 21:11 UTC: investigating
We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments.
During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post.
The carrier is actively investigating and working on a resolution. We will continue to monitor the situation and provide updates as they become available.

### 2026-04-05 05:42 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-06 16:00 UTC: resolved
Fix has been deployed and the service back to operational

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