# Elevated error rate on Canada post Shipment API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 1h
- started 2026-10-13 08:58 UTC
- Canada Post
- ca
- id: DWN-e792953c86
- Official page: https://stspg.io/q7b3y8vyyz8q

## Updates from Shippo
### 2026-10-13 08:58 UTC: investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier..

### 2026-10-14 10:05 UTC: resolved
This incident has been resolved.

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