# Elevated error rate on Canada post Shipment API

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 47m
- started 2026-10-16 10:57 UTC
- Canada Post
- ca
- id: DWN-ee15a99129
- Official page: https://stspg.io/ch3ygztsqvl5

## Updates from Shippo
### 2026-10-16 10:57 UTC: investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

### 2026-10-16 15:43 UTC: resolved
The issue has been resolved and the service is now operational.

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