# Degraded API Performance

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 37m
- started 2026-03-16 16:47 UTC
- Shippo REST API, Shippo Web Dashboard, Shippo Platform API
- id: DWN-ee45cf9f50
- Official page: https://stspg.io/ltgr85g1mvws

## Updates from Shippo
### 2026-03-16 16:47 UTC: investigating
we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.

### 2026-03-16 16:51 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-16 16:57 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-03-16 16:59 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-16 17:24 UTC: resolved
This incident has been resolved.

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