# Elevated error rate on Canada Post Shipment

- Provider: [Shippo](https://down.guide/shippo)
- Level: confirmed
- Impact: Degraded
- lasted 1h 9m
- started 2026-09-25 08:08 UTC
- Canada Post
- ca
- id: DWN-fab4d05fc1
- Official page: https://stspg.io/tl7vk8gg23pp

## Updates from Shippo
### 2026-09-25 08:08 UTC: investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

### 2026-09-25 09:17 UTC: resolved
This incident has been resolved.

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