# No packing slips are being served

- Provider: [Shopify](https://down.guide/shopify)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 6m
- started 2019-11-15 20:21 UTC
- Admin
- id: DWN-5df1a58ecd
- Official page: http://stspg.io/rgwgzvbqt8rp

## Updates from Shopify
### 2019-11-15 20:21 UTC: investigating
We are currently investigating this issue.

### 2019-11-15 21:56 UTC: investigating
We are continuing to investigate the issue with the packing slip service

### 2019-11-15 22:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2019-11-15 22:27 UTC: resolved
This incident has been resolved.

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