# We are investigating an issue preventing web traffic to our servers

- Provider: [Shopify](https://down.guide/shopify)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 12m
- started 2022-06-21 06:59 UTC
- Admin, Checkout, Reports and Dashboards +5
- id: DWN-9a528c1155
- Official page: https://stspg.io/6fnc5vztdb1l

## Updates from Shopify
### 2022-06-21 06:59 UTC: investigating
We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

### 2022-06-21 07:58 UTC: monitoring
A fix has been put in place and we are monitoring for any further issues.

### 2022-06-21 08:11 UTC: resolved
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).