# Is Sinch down?

**No known problems: Sinch's status page says operational** (Operational; last read 2026-11-06 19:01 UTC; source: [official status page](https://status.sinch.com))

## Open incidents
_No open incidents._

## Minor or regional issues (1)
One country, region, site, carrier route, asset or slice of customers each; left out of the state, uptime and the Down Index.
- **Sinch**: [Delivery Issue - SMS Verification - China](https://down.guide/sinch/DWN-d5c440c394) (Degraded; ongoing for 13h 57m; started 2026-11-06 05:05 UTC; SMS Verification)

## Components
- Voice / Data Calling: Operational
- Verification / Flash Call Verification: Operational
- Dashboard.sinch.com / Payment: Operational
- Messaging APIs / SMPP - US: Operational
- Lookup API Endpoints / ENUM AU: Operational
- External Connectivity / SMS - APAC: Operational
- Sinch DI Services / MM4 (MMS 365): Operational
- Contact Pro / Contact Pro - AF (South Africa): Operational
- Provisioning API / Provisioning API Core: Operational
- Campaigns / Campaigns (France 🇫🇷): Operational
- Elastic SIP Trunking / API: Operational
- Fax API / API: Operational
- Sinch Engage / Web Portal: Operational
- Sinch Engage Integrations / Shopify: Operational
- Number Lookup API v2 / API: Operational
- Chatlayer / Chatlayer Bot Engine - US: Operational
- Functions & CLI / API: Operational
- Voice / Phone Calling (PSTN): Operational
- Verification / SMS Verification: Degraded
- Dashboard.sinch.com / SMS Administration: Operational
- Messaging APIs / SMPP - EU: Operational
- Lookup API Endpoints / HTTP AU: Operational
- External Connectivity / SMS - EMEA: Operational
- Contact Pro / Contact Pro - AU (Australia): Operational
- Sinch DI Services / MM7 (MMS 365): Operational
- Campaigns / Campaigns API (France 🇫🇷): Operational
- Elastic SIP Trunking / Inbound Calling: Operational
- Provisioning API / WhatsApp Provisioning API: Operational
- Fax API / Inbound Faxing: Operational
- Sinch Engage / API, SMPP, webhooks, email to SMS: Operational
- Sinch Engage Integrations / Hubspot: Operational
- Conversation API / Core: Operational
- Chatlayer / Chatlayer Voice Engine - US: Operational
- Number Lookup API v2 / Line Type: Operational
- Functions & CLI / Assistant: Operational
- Dashboard.sinch.com / Numbers Administration: Operational
- Verification / Verification Text to Speech: Operational
- Messaging APIs / SMPP - AU: Operational
- Lookup API Endpoints / ENUM EU: Operational
- External Connectivity / SMS - LATAM: Operational
- Contact Pro / Contact Pro - EU (Europe): Operational
- Campaigns / sFTP Connectors (France 🇫🇷): Operational
- Elastic SIP Trunking / Outbound Calling: Operational
- Provisioning API / Webhook Provisioning API: Operational
- Fax API / Outbound Faxing: Operational
- Sinch Engage Integrations / Netsuite: Operational
- Sinch DI Services / Message Manager: Operational
- Chatlayer / Chatlayer App Integrations - US: Operational
- Number Lookup API v2 / RND - Reassigned Number Database: Operational
- Functions & CLI / Customer Functions: Operational
- Voice / Video Calling: Operational
- Lookup API Endpoints / HTTP EU: Operational
- Migrated APIs / Redhot XML (mBlox): Operational
- Dashboard.sinch.com / Analytics: Operational
- Messaging APIs / SMPP - CA: Operational
- Sinch DI Services / E-mail 365: Operational
- Contact Pro / Contact Pro - NA (North America): Operational
- Campaigns / Campaigns (Europe 🇪🇺): Operational
- Elastic SIP Trunking / International Calling: Operational
- Fax API / Notifications: Operational
- Sinch Engage Integrations / Zoho CRM: Operational
- Conversation API / WhatsApp: Operational
- Provisioning API / Bundles Provisioning API: Operational
- Chatlayer / Chatlayer Bot Engine - EMEA: Operational
- Number Lookup API v2 / Sim Swap: Operational
- Functions & CLI / User Interface: Operational
- Voice / SIP Trunk: Operational
- External Connectivity / SMS - CA - ShortCode: Operational
- Lookup API Endpoints / ENUM US: Operational
- Dashboard.sinch.com / Customer Support: Operational
- Messaging APIs / SMPP - BR: Operational
- Sinch DI Services / SMS 365 Operator RoW: Operational
- Campaigns / Campaigns API (Europe 🇪🇺): Operational
- Fax API / Fax to Email: Operational
- Sinch Engage Integrations / Big Commerce: Operational
- Number Lookup API v2 / User Interface: Operational
- Provisioning API / KakaoTalk Provisioning API: Operational
- Chatlayer / Chatlayer Voice Engine - EMEA: Operational
- Sinch Engage / Engage Classic (appengage.sinch.com): Operational
- Messaging APIs / HTTP - US: Operational
- Migrated APIs / E3 (Dialogue): Operational
- Lookup API Endpoints / HTTP US: Operational
- External Connectivity / SMS - CA - Toll Free: Operational
- Dashboard.sinch.com / 2FA: Operational
- Sinch DI Services / SMS 365 Operator US: Operational
- Campaigns / sFTP Connectors (Europe 🇪🇺): Operational
- Elastic SIP Trunking / 9-1-1 / Emergency Services: Operational
- Fax API / User Interface: Operational
- Sinch Engage Integrations / Salesforce: Operational
- Conversation API / SMS: Operational
- Provisioning API / RCS Provisioning API: Operational
- Chatlayer / Chatlayer App Integrations - EMEA: Operational
- Sinch Engage / Messaging Connectivity: Operational
- Migrated APIs / SMS (Legacy Sinch): Operational
- Messaging APIs / HTTP - EU: Operational
- Lookup API Endpoints / ENUM CA: Operational
- Sinch DI Services / International SMS 365: Operational
- Dashboard.sinch.com / US Campaigns: Operational
- Campaigns / Campaigns (North America 🇺🇸 / 🇨🇦): Operational
- Elastic SIP Trunking / User Interface: Operational
- Sinch Engage Integrations / Active Campaign: Operational
- Chatlayer / Chatlayer Bot Engine - South America: Operational
- Sinch Engage / Legacy Brands (MessageNet, DirectSMS, MobiPost, SMS Central, Wholesale SMS, Streetdata): Operational
- Provisioning API / SMS Provisioning API: Operational
- External Connectivity / SMS - US - ShortCode: Operational
- Messaging APIs / HTTP - AU: Operational
- Lookup API Endpoints / HTTP CA: Operational
- Dashboard.sinch.com / Login/Sign up: Operational
- Migrated APIs / HTTP API (TWW): Operational
- Campaigns / Campaigns API (North America 🇺🇸 / 🇨🇦): Operational
- Sinch Engage Integrations / Microsoft Dynamics: Operational
- Conversation API / RCS: Operational
- Chatlayer / Chatlayer Voice Engine - South America: Operational
- External Connectivity / SMS - US - Toll Free: Operational
- Messaging APIs / HTTP - CA: Operational
- Campaigns / sFTP Connectors (North America 🇺🇸 / 🇨🇦): Operational
- Lookup API Endpoints / HTTP BR: Operational
- Chatlayer / Chatlayer App Integrations - South America: Operational
- Messaging APIs / HTTP - BR: Operational
- External Connectivity / SMS - US - 10DLC: Operational
- Conversation API / MMS: Operational
- Chatlayer / Chatlayer Bot Engine - India: Operational
- External Connectivity / MMS - US: Operational
- Messaging APIs / REST - US: Operational
- Numbers API: Operational
- Chatlayer / Chatlayer App Integrations - India: Operational
- Messaging APIs / REST - EU: Operational
- External Connectivity / MMS - US - Toll Free: Operational
- Conversation API / Messenger: Operational
- Messaging APIs / REST - AU: Operational
- External Connectivity / MMS - US - 10DLC: Operational
- Messaging APIs / REST - CA: Operational
- Conversation API / Instagram: Operational
- Messaging APIs / REST - BR: Operational
- Messaging APIs / MMS - US: Operational
- Conversation API / Viber Bot: Operational
- Messaging APIs / MMS - AU: Operational
- External Connectivity / MMS - AU: Operational
- External Connectivity / MMS - APAC: Operational
- Conversation API / Viber Messaging: Operational
- Messaging APIs / MMS - CA: Operational
- Messaging APIs / RCS - US: Operational
- Messaging APIs / RCS - EU: Operational
- Conversation API / Telegram: Operational
- SimpleTexting: Operational
- Messaging APIs / SPAN - US: Operational
- Messaging APIs / SMS Template Management API - US: Operational
- Conversation API / Kakaotalk: Operational
- Messaging APIs / US Disconnect File Service - US: Operational
- Messaging APIs / 🔗 EXTERNAL - Campaign Registry status - US: Operational
- Conversation API / Line: Operational
- Messaging APIs / sFTP2SMS  - BR: Operational
- Messaging APIs / SMS Template Management API - EU: Operational
- Conversation API / WeChat: Operational
- Messaging APIs / TFN registration: Operational
- Conversation API / Apple Messages: Operational
- Conversation API / Omnichannel Connector: Operational
- Conversation API / Batch API: Operational
- Conversation API / Sinch Push: Operational
- Conversation API / Sinch Chat: Operational
- Conversation API / Template Management API: Operational
- Conversation API / Smart Conversations: Operational

## Last 90 days
- Incidents: 97 on 19 days
- Median duration: 2h 33m; longest: 12d 22h
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: 0%

## Recent incidents
- **Sinch**: [Delivery Issue Czech Republic - T-Mobile](https://down.guide/sinch/DWN-a9dcd74e21) (Degraded; lasted 4h 7m; started 2026-11-06 00:58 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue - France](https://down.guide/sinch/DWN-a810055054) (Degraded; lasted 4h 5m; started 2026-11-05 10:26 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue Spain - DigiMobil](https://down.guide/sinch/DWN-4d38a686b5) (Degraded; lasted 41m; started 2026-11-05 02:07 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue Colombia - Claro](https://down.guide/sinch/DWN-bc0912f47a) (Degraded; lasted 2h 40m; started 2026-11-03 20:40 UTC; SMS - LATAM; latam)
- **Sinch**: [Delivery Issue Sweden - Telavox](https://down.guide/sinch/DWN-79329b80ae) (Degraded; lasted 48m; started 2026-11-03 18:30 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue Canada - ICE Wireless](https://down.guide/sinch/DWN-66faed5359) (Degraded; lasted 6h 17m; started 2026-11-03 07:28 UTC; SMS - CA - ShortCode, SMS - CA - Toll Free; ca)
- **Sinch**: [Post-Incident Notification - United States & Canada - All destinations](https://down.guide/sinch/DWN-43badcc289) (Degraded; lasted 0m; started 2026-11-03 06:24 UTC; ca, us)
- **Sinch**: [Delivery Issue Bolivia - Entel](https://down.guide/sinch/DWN-9e088fd3b1) (Degraded; lasted 4h 21m; started 2026-11-03 03:33 UTC; SMS - LATAM; latam)
- **Sinch**: [Delivery Issue United States - Google Voice](https://down.guide/sinch/DWN-10f8573fa7) (Degraded; lasted 3h 19m; started 2026-11-02 01:26 UTC; SMS - US - ShortCode; us)
- **Sinch**: [Delivery Issue Belgium - VOOmobile & MobiStar](https://down.guide/sinch/DWN-3ab8e0859e) (Degraded; lasted 6h 14m; started 2026-10-28 15:37 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue United States - AT&T](https://down.guide/sinch/DWN-a3ad4347b0) (Degraded; lasted 42m; started 2026-10-27 03:43 UTC; SMS - US - 10DLC; us)
- **Sinch**: [Service Degradation - Customer Dashboard and Account Balance](https://down.guide/sinch/DWN-77885d94fa) (Partial outage; lasted 2h 32m; started 2026-10-26 13:33 UTC; Payment, SMS - APAC, SMS Administration +13; apac, eu, latam, us)
- **Sinch**: [Service Degredation - Lookup API](https://down.guide/sinch/DWN-6456c60fe0) (Degraded; lasted 10m; started 2026-10-26 02:21 UTC; SMPP - US, ENUM US, HTTP - US +2; us)
- **Sinch**: [Delivery Issue Sweden - Telia](https://down.guide/sinch/DWN-ef2c9e9e75) (Degraded; lasted 11h 45m; started 2026-10-25 09:51 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue Nicaragua - Tigo](https://down.guide/sinch/DWN-fd76b34f47) (Degraded; lasted 8h 27m; started 2026-10-23 15:55 UTC; SMS - LATAM; latam)
- **Sinch**: [Delivery Issue Brazil - SurfTelecom](https://down.guide/sinch/DWN-6e26fde133) (Degraded; lasted 12h 5m; started 2026-10-23 04:16 UTC; SMS - LATAM; latam)
- **Sinch**: [Delivery Issue Denmark - Nuuday](https://down.guide/sinch/DWN-2a056e1816) (Degraded; lasted 3h 32m; started 2026-10-22 14:13 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue United Kingdom - O2](https://down.guide/sinch/DWN-f5abe4e89b) (Degraded; lasted 2h 14m; started 2026-10-22 12:50 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue Bolivia - Entel](https://down.guide/sinch/DWN-d07aa48e13) (Degraded; lasted 1h 20m; started 2026-10-21 15:49 UTC; SMS - LATAM; latam)
- **Sinch**: [Delivery Issue France - Orange](https://down.guide/sinch/DWN-1e4eba3c22) (Degraded; lasted 8h 33m; started 2026-10-21 12:15 UTC; SMS - EMEA; eu)

More: [history](https://down.guide/sinch/history), [feed](https://down.guide/feed?provider=sinch), [badge](https://down.guide/badge/sinch.svg), JSON: https://down.guide/api/v1/providers/sinch

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