# Platform Degradation - MMS US

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 1h 36m
- started 2026-05-12 18:19 UTC
- MMS - US, MMS - US - Toll Free, MMS - US - 10DLC
- us
- id: DWN-05956979ef
- Official page: https://stspg.io/0h06v5q9q8s8

## Updates from Sinch
### 2026-05-12 18:19 UTC: investigating
We are currently experiencing a platform degradation impacting MMS services in US
Impact: Customers may experience delays in MMS delivery.
We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at support@sinch.com.

### 2026-05-12 19:00 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-12 19:54 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-05-07 23:53 UTC.
Incident End Time: 2026-05-12 19:20 UTC.

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