# Delivery Issue Belgium - Proximus

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 3h 19m
- started 2026-09-27 22:49 UTC
- SMS - EMEA
- eu
- id: DWN-1557c09d06
- Official page: https://stspg.io/pcbh20b3kmjl

## Updates from Sinch
### 2026-09-27 22:49 UTC: investigating
We are currently observing delivery issues in Belgium - Proximus
Incident Start Time: 2026-09-27 22:01 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-09-27 23:51 UTC: identified
The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.
As soon as we have any updates, they will be shared accordingly.

### 2026-09-28 01:34 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-28 02:08 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-09-27 22:01 UTC
Incident End Time: 2026-09-28 02:00 UTC

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