# Service Degradation - Customer Dashboard

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2026-03-25 17:41 UTC
- Numbers Administration
- id: DWN-1ddc388463
- Official page: https://stspg.io/0p2wqwthvrzb

## Updates from Sinch
### 2026-03-25 17:41 UTC: investigating
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC 
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience.

### 2026-03-25 18:32 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-03-25 16:15 UTC 
Incident End Time: 2026-03-25 18:19 UTC

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