# Delivery Issue France - Orange

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 8h 33m
- started 2026-10-21 12:15 UTC
- SMS - EMEA
- eu
- id: DWN-1e4eba3c22
- Official page: https://stspg.io/zj5v0y9q6g9s

## Updates from Sinch
### 2026-10-21 12:15 UTC: investigating
We are currently observing delivery issues in France - Orange.
Incident Start Time: 2026-10-21 09:37 UTC
Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com

### 2026-10-21 15:58 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-21 18:33 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-21 20:48 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-10-21 09:37 UTC
Incident End Time: 2026-10-21 19:58 UTC

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