# Delivery Issue Brazil - Claro

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 6h 29m
- started 2026-05-27 05:21 UTC
- SMS - LATAM
- latam
- id: DWN-221c6cf53a
- Official page: https://stspg.io/dp084dlkdb4s

## Updates from Sinch
### 2026-05-27 05:21 UTC: investigating
We are currently observing delivery issues in Delivery Issue Brazil - Claro 
 Incident Start Time: 2026-05-27 03:45 UTC 
 Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts 
 We will update as soon as we have more information.

### 2026-05-27 06:56 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-27 09:25 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-27 11:50 UTC: resolved
This incident has been resolved.
 Incident Start Time: 2026-05-27 03:45 UTC 
 Incident End Time: 2026-05-27 11:03 UTC

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