# Delivery Issue Guatemala - Tigo

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 3h 13m
- started 2026-09-30 21:22 UTC
- SMS - LATAM
- latam
- id: DWN-247fec7bae
- Official page: https://stspg.io/072z0rfp1rrl

## Updates from Sinch
### 2026-09-30 21:22 UTC: investigating
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-30 20:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-09-30 23:55 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-01 00:35 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-09-30 20:59 UTC
Incident End Time: 2026-09-30 23:31 UTC

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