# Service Degradation - Customer Dashboard

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 37m
- started 2026-07-23 06:09 UTC
- SMS Administration
- id: DWN-266590142c
- Official page: https://stspg.io/hl1c97g9j8kz

## Updates from Sinch
### 2026-07-23 06:09 UTC: investigating
We are writing to inform you that we are observing issues for Pricing, Country Information and Message Search modules on the customer dashboard. 
We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

### 2026-07-23 06:46 UTC: resolved
This incident has been resolved.
Incident End Time: 2026-07-23 06:40 UTC

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