# Delivery Issue Guatemala - Tigo

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 12h 40m
- started 2026-09-29 23:50 UTC
- SMS - LATAM
- latam
- id: DWN-2c7a776d38
- Official page: https://stspg.io/5q6j4lnxsr5c

## Updates from Sinch
### 2026-09-29 23:50 UTC: investigating
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-29 23:27 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-09-30 00:54 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-30 03:02 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-30 08:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-30 12:30 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-09-29 23:27 UTC
Incident Start Time: 2026-09-30 09:01 UTC

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).