# Site US5 - Network Disturbance

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 1d 1h
- started 2026-06-23 08:39 UTC
- SMS - LATAM, SMS - US - ShortCode, SMS - US - Toll Free +1
- latam, us
- id: DWN-2fb1a18383
- Official page: https://stspg.io/fbmyrjwsr52j

## Updates from Sinch
### 2026-06-23 08:39 UTC: investigating
We are currently experiencing a network disturbance on our US5 site, our engineers are currently investigating.
Impact: Clients may experience delayed or failed MT/MO traffic for the following countries:
Mexico
Chile
Bolivia
Paraguay
Colombia
Argentine
The same may be experienced towards minor networks in the USA.
We will provide updates on this page. For any inquiries, please contact us at support@sinch.com.

### 2026-06-23 08:55 UTC: monitoring
A fix has been implemented and we are monitoring the results.
Start Time: 2026-06-23 08:03 UTC
Restoration Time: 2026-06-23 08:50 UTC

### 2026-06-23 12:16 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-06-23 19:23 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-06-24 04:38 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-06-24 10:31 UTC: resolved
This incident has been resolved.
Start Time: 2026-06-23 08:03 UTC
End Time: 2026-06-23 08:50 UTC

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