# Delivery Issue Claro - Colombia

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 19h 47m
- started 2026-06-01 18:04 UTC
- SMS - LATAM
- latam
- id: DWN-361b1ff2ed
- Official page: https://stspg.io/k5yqpwk5t8gc

## Updates from Sinch
### 2026-06-01 18:04 UTC: investigating
We are currently observing delivery issues in Claro - Colombia
Incident Start Time: 2026-06-01 17:37 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-06-01 20:04 UTC: investigating
We are continuing to investigate this issue.

### 2026-06-02 04:52 UTC: investigating
We are continuing to investigate this issue.

### 2026-06-02 09:14 UTC: investigating
We are continuing to investigate this issue.

### 2026-06-02 13:52 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-06-01 17:37 UTC
Incident End Time: 2026-06-02 01:30 UTC

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