# Delivery Issue USA - T-Mobile

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 5h 52m
- started 2026-07-13 15:37 UTC
- SMS - US - ShortCode, SMS - US - 10DLC, MMS - US +1
- us
- id: DWN-44a5662ded
- Official page: https://stspg.io/zx70kdml5dpf

## Updates from Sinch
### 2026-07-13 15:37 UTC: investigating
We are currently observing delivery issues towards USA - T-Mobile.
Incident Start Time: 2026-07-13 14:59 UTC 
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

### 2026-07-13 17:16 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-13 18:24 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-07-13 21:29 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-07-13 14:59 UTC
Incident End Time: 2026-07-13 18:34 UTC

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