# Delivery Issue Brazil - Algar Telecom

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 11h 44m
- started 2026-04-10 14:42 UTC
- SMS - LATAM
- latam
- id: DWN-5b4f9967a2
- Official page: https://stspg.io/lxwwnhb18cj5

## Updates from Sinch
### 2026-04-10 14:42 UTC: investigating
We are currently observing delivery issues towards Brazil - Algar Telecom
Incident Start Time: 2026-04-10 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information

### 2026-04-10 18:13 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-10 21:58 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-11 02:26 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-04-10 04:00 UTC
Incident End Time: 2026-04-10 23:00 UTC

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