# DI SMS 365 (iSMS) \| Operator Services \| Potential delay in delivery of MO, MT and DR \| TT#MNOC-63436 - Provider: [Sinch](https://down.guide/sinch) - Level: confirmed - Impact: Degraded - lasted 4h 24m - started 2026-03-09 20:50 UTC - id: DWN-5d27936255 - Official page: https://stspg.io/wlsxm6hl3x19 ## Updates from Sinch ### 2026-03-09 20:50 UTC: investigating Ticket Number :: MNOC-63436 Services:: DI SMS 365 - iSMS Description :: Monitoring NOC is observing potential delay in delivery of messages. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made. Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Incident Start Date & Time (GMT) : 09th Mar 2026, 20:22 hrs If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification. ### 2026-03-09 22:43 UTC: investigating We are continuing to investigate this issue. We will let you know on the update once more information is available. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification. ### 2026-03-10 01:14 UTC: resolved Please be informed that the traffic has been restored. --- down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).