# Delivery Issue Brazil - Claro

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 4h 3m
- started 2026-07-25 02:25 UTC
- SMS - LATAM
- latam
- id: DWN-5f06b94766
- Official page: https://stspg.io/qf0fvmfnv6fg

## Updates from Sinch
### 2026-07-25 02:25 UTC: investigating
We are currently observing delivery issues in Brazil - Claro.
Incident Start Time: 2026-07-25 01:46 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.

### 2026-07-25 03:31 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-25 06:27 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-07-25 01:46 UTC
Incident End Time: 2026-07-25 04:57 UTC

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