# Delivery Issue Canada - ICE Wireless

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 6h 17m
- started 2026-11-03 07:28 UTC
- SMS - CA - ShortCode, SMS - CA - Toll Free
- ca
- id: DWN-66faed5359
- Official page: https://stspg.io/9r8hh64s7r8z

## Updates from Sinch
### 2026-11-03 07:28 UTC: investigating
We are currently observing delivery issues in Canada - ICE Wireless
Incident Start Time: 2026-11-03 06:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-11-03 07:28 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-03 07:36 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-03 12:08 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-03 13:45 UTC: investigating
This incident has been resolved.
Incident Start Time: 2026-11-03 06:43 UTC
Incident End Time: 2026-11-03 12:22 UTC

### 2026-11-03 13:45 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-11-03 06:43 UTC
Incident End Time: 2026-11-03 12:22 UTC

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