# Delivery Issue - Bouygues Telecom - France

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 9h 3m
- started 2026-09-12 19:53 UTC
- SMS - EMEA
- eu
- id: DWN-6f0a9536b9
- Official page: https://stspg.io/ckcjbqyvhffw

## Updates from Sinch
### 2026-09-12 19:53 UTC: investigating
We are currently observing delivery issues in Bouygues Telecom - France.
Incident Start Time: 2026-09-12 19:34 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-09-12 21:50 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-13 02:36 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-13 04:56 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-09-12 19:34 UTC
Incident End Time: 2026-09-13 01:52 UTC

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