# Delivery Issue Brazil - TIM Brazil

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 3h 59m
- started 2026-05-21 13:27 UTC
- SMS - LATAM
- latam
- id: DWN-6f1875a12c
- Official page: https://stspg.io/50cypx3t7ngj

## Updates from Sinch
### 2026-05-21 13:27 UTC: investigating
We are currently observing delivery issues in TIM Brazil
Incident Start Time: 2026-05-15 12:54 UTC. 
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.

### 2026-05-21 15:07 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-21 17:26 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-05-21 12:54 UTC. 
Incident End Time: 2026-05-21 17:03 UTC.

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