# Calling Degradation - PSTN

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-10-02 10:20 UTC
- us
- id: DWN-6fa4a85d4e
- Official page: https://stspg.io/zcmyr9g6gy3k

## Updates from Sinch
### 2026-10-02 06:00 UTC: resolved
We want to inform you that we experienced a performance degradation impacting our Calling service.
Incident Start Time: 2026-10-02 05:51 UTC
Incident End Time: 2026-10-02 09:05 UTC
Impact: Customers may have experienced failed attempts when making PSTN outbound calls.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue.
For further information or assistance, please contact us at support@sinch.com.

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