# Conversation API SMS Channel - US region outage

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Partial outage
- lasted 55m
- started 2026-04-22 14:43 UTC
- SMS
- us
- id: DWN-74d85592bf
- Official page: https://stspg.io/q3gm57cmyw7v

## Updates from Sinch
### 2026-04-22 14:43 UTC: investigating
We are currently experiencing issues with Conversation API SMS channel in the US region.
Incident Start Time: 2026-04-22 13:20 UTC
Impact: SMS requests routed via the conversation API in the US region might be rejected or throttled.

### 2026-04-22 14:55 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-22 15:39 UTC: resolved
This incident has been resolved
Incident Start Time: 2026-04-22 13:20 UTC
Incident End Time: 2026-04-22 15:00 UTC

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).