# DI SMS 365 (iSMS) \| Operator Services \| Potential delay in delivery of MO, MT and DR \| TT#MNOC-64100

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 23h 52m
- started 2026-05-07 13:12 UTC
- International SMS 365
- id: DWN-764146a063
- Official page: https://stspg.io/2g4x5rs4j6kl

## Updates from Sinch
### 2026-05-07 13:12 UTC: investigating
Ticket Number :: MNOC-64100
Services:: DI SMS 365 (iSMS)
Description ::
Our internal monitoring has alerted to an incident. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made. 
Impact ::
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification : Potential Delay in delivery
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : May 07 12:59:17 UTC 2026
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

### 2026-05-08 13:04 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).