# Delivery Issue Philippines - Globe Telecom

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 4h 22m
- started 2026-03-13 20:02 UTC
- SMS - APAC
- apac
- id: DWN-799f8bb72f
- Official page: https://stspg.io/sx2g99mnfvtb

## Updates from Sinch
### 2026-03-13 20:02 UTC: investigating
We are currently observing delivery issues in Philippines - Globe Telecom.
Incident Start Time: 2026-03-13 19:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.

### 2026-03-13 21:33 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-14 00:24 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-03-13 19:16 UTC
Incident Start End: 2026-03-13 22:12 UTC

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