# Service Degradation - Elastic SIP Trunking - US East

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-09-09 16:18 UTC
- us
- id: DWN-8e6b2b97b4
- Official page: https://stspg.io/c280t78x3rtz

## Updates from Sinch
### 2026-09-09 14:30 UTC: resolved
During the below time frame we experienced an issue with our Elastic SIP Trunking services in the US East region.
Incident Start Time: 2026-09-09 14:34 UTC
Incident End Time: 2026-09-09 14:42 UTC
Impact: Customers may have experienced intermittent issues with non-completed calls on Elastic SIP Trunking
We sincerely apologize for any inconvenience this may have caused.

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