# Delivery Issue Philippines - Globe Telecom

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 4h 9m
- started 2026-04-03 20:43 UTC
- SMS - APAC
- apac
- id: DWN-91f1fdf063
- Official page: https://stspg.io/9lpj3lfnkf4m

## Updates from Sinch
### 2026-04-03 20:43 UTC: investigating
We are currently observing delivery issues in Philippines - Globe Telecom
Incident Start Time: 2026-04-03 18:41 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-04-03 22:14 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-04 00:52 UTC: resolved
This incident has been resolved. 
Incident Start Time: 2026-04-03 18:41 UTC
Incident End Time: 2026-04-04 00:33 UTC

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