# Delivery Issue Cambodia - Smart Axiata

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 16h 41m
- started 2026-09-15 16:41 UTC
- SMS - APAC
- apac
- id: DWN-99c2531d88
- Official page: https://stspg.io/5hvkwsyn5sfp

## Updates from Sinch
### 2026-09-15 16:41 UTC: investigating
We are currently observing delivery issues in Cambodia - Smart Axiata
Incident Start Time: 2026-09-15 16:13 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-09-15 17:48 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-15 21:08 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-16 02:11 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-16 07:05 UTC: identified
The issue has been identified and we are working with the operator to fix the issue.

### 2026-09-16 09:22 UTC: resolved
The incident has been resolved.
Incident Start Time: 2026-09-15 16:13 UTC
Incident End Time: 2026-09-16 08:35 UTC

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