# Service Disruption Notice – US Test Short Code 10907

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 14d 11h
- started 2026-03-24 17:01 UTC
- SMS - US - ShortCode
- us
- id: DWN-ab24ec2887
- Official page: https://stspg.io/86mrqjczp41w

## Updates from Sinch
### 2026-03-24 17:01 UTC: investigating
Dear Client,
We are currently investigating an issue affecting message delivery for US Test Short Code 10907. If you are experiencing impact, please be assured that our team is actively working to resolve the issue and restore normal service as quickly as possible.
Incident Start Time: 2026-03-23 23:29 UTC
Impact: Failed MT and MO messages associated with Short Code 10907
We will provide updates as additional information becomes available.
If you have any questions, please contact our support team at support@sinch.com
Sincerely,
Sinch Support Team

### 2026-03-24 21:58 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-25 00:33 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-25 05:11 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-25 14:10 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-26 17:35 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-27 18:27 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-28 19:02 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-29 20:19 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-31 05:38 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-01 06:46 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-02 07:13 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-03 14:33 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-05 09:20 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-06 10:02 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-08 04:37 UTC: resolved
This incident has been resolved. 
Any future use of the test shortcode requires Compliance approval and completion of the updated agreement and terms.

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