# Delivery Issue Brazil - Vivo

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 6h 7m
- started 2026-10-04 06:09 UTC
- SMS - LATAM
- latam
- id: DWN-ad4157d08d
- Official page: https://stspg.io/d2xtyljblw4p

## Updates from Sinch
### 2026-10-04 06:09 UTC: investigating
We are currently observing delivery issues in Brazil - Vivo 
 Incident Start Time: 2026-10-04 04:10 UTC 
 Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts 
 We will update as soon as we have more information. 
 If you have any questions, please contact support@sinch.com.

### 2026-10-04 08:03 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-04 11:29 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-04 12:16 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-10-04 04:10 UTC 
Incident End Time: 2026-10-04 11:13 UTC

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