# Delivery Issue United Kingdom - Lebara

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 2h 8m
- started 2026-05-14 10:21 UTC
- SMS Verification, SMS - EMEA
- eu
- id: DWN-b21a90da15
- Official page: https://stspg.io/pzskbcbtxdgf

## Updates from Sinch
### 2026-05-14 10:21 UTC: investigating
We are currently observing delivery issues in United Kingdom - Lebara
Incident Start Time: 2026-05-14 10:01 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-05-14 12:24 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-14 12:28 UTC: resolved
This incident has been resolved. 
Incident Start Time: 2026-05-14 10:01 UTC
Incident End Time: 2026-05-14 11:51 UTC

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