# Service Degradation - Verification - Okta integration

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 1h 54m
- started 2026-08-27 02:54 UTC
- SMS Verification, Verification Text to Speech
- us
- id: DWN-b7e68c63b0
- Official page: https://stspg.io/rbxbf8cjjm37

## Updates from Sinch
### 2026-08-27 02:54 UTC: investigating
We are currently observing issues with our Verification services for clients using Okta integrations.
Incident Start Time: 2026-08-27 00:20 UTC
Impact: Clients will experience failed attempts when submitting verification requests via the Okta endpoint.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.
For further information or assistance, please contact us at support@sinch.com.

### 2026-08-27 04:48 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-08-27 00:20 UTC
Incident End Time: 2026-08-27 03:35 UTC

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