# Site US7 - Network Disturbance

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 11h 35m
- started 2026-04-15 18:21 UTC
- SMPP - US, HTTP - US, REST - US
- us
- id: DWN-baf4a301a0
- Official page: https://stspg.io/2ndtq9m7xtfs

## Updates from Sinch
### 2026-04-15 18:21 UTC: investigating
We are currently experiencing a network disturbance on our US7 site. Our engineers are currently investigating. 
To maintain uninterrupted service, clients are advised to connect to the corresponding redundant site indicated below: 
Impacted endpoints:
us7.smpp.api.sinch.com
us7.httpsms.api.sinch.com
us7.httplookup.api.sinch.com
Corresponding redundant endpoints are available:
us1.smpp.api.sinch.com
us1.httpsms.api.sinch.com
us1.httplookup.api.sinch.com 
We will provide ongoing updates on this page. For any inquiries, please contact us at support@sinch.com.

### 2026-04-15 20:11 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-15 22:13 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-04-16 02:39 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-04-16 05:56 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-04-15 18:21 UTC 
Incident End Time: 2026-04-16 05:16 UTC

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