# Delivery Issue Colombia - Claro

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 2h 40m
- started 2026-11-03 20:40 UTC
- SMS - LATAM
- latam
- id: DWN-bc0912f47a
- Official page: https://stspg.io/2c552cvhmqhk

## Updates from Sinch
### 2026-11-03 20:40 UTC: investigating
We are currently observing delivery issues in Colombia - Claro
Incident Start Time: 2026-11-03 19:04 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-11-03 23:20 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-11-03 19:04 UTC
Incident Start Time: 2026-11-03 21:40 UTC

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