# Incident Notification – Sinch Contact Pro (EU)

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 1h 4m
- started 2026-03-10 12:02 UTC
- Contact Pro - EU (Europe)
- eu
- id: DWN-c267cc6e53
- Official page: https://stspg.io/24418rs5j0zl

## Updates from Sinch
### 2026-03-10 12:02 UTC: investigating
We are currently investigating an issue affecting Sinch Contact Pro. Customers may experience service disruption or degraded performance.
Our operations team is actively working to identify the root cause.
Incident Start time: 08:00 UTC
Thank you for your patience.
Sinch Contact Pro Team

### 2026-03-10 13:06 UTC: resolved
This incident has been resolved.

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