# Delivery Issue - Canada - ISP Telecom

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 1h 9m
- started 2026-05-19 10:05 UTC
- SMS - CA - ShortCode
- ca
- id: DWN-c4fb4e4e7d
- Official page: https://stspg.io/1vnfq9dnxx2r

## Updates from Sinch
### 2026-05-19 10:05 UTC: investigating
We are currently observing delivery issues towards Canada - ISP Telecom
Incident Start Time: 2026-05-19 09:39 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.

### 2026-05-19 11:13 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-05-19 09:39 UTC
Incident End Time: 2026-05-19 10:44 UTC

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