# Delivery Issue Colombia - Claro

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 2h 54m
- started 2026-05-22 16:44 UTC
- SMS - LATAM
- latam
- id: DWN-c776e742ad
- Official page: https://stspg.io/0xt0z4zwjp7m

## Updates from Sinch
### 2026-05-22 16:44 UTC: investigating
We are currently observing delivery issues in Colombia - Claro. 
 Incident Start Time: 2026-05-22 11:59 UTC 
 Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts 
 We will update as soon as we have more information.

### 2026-05-22 17:53 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-22 19:38 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-05-22 11:59 UTC 
Incident End Time: 2026-05-22 18:50 UTC

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