# Service Degradation - 10DLC Campaign Provisioning

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 2h 15m
- started 2026-10-01 16:36 UTC
- Numbers Administration, US Campaigns
- us
- id: DWN-ca2c1a6434
- Official page: https://stspg.io/t3t27bwp6dxk

## Updates from Sinch
### 2026-10-01 16:36 UTC: investigating
We are currently experiencing a service degradation affecting 10DLC campaign provisioning.
Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.
Incident Start Time: 2026-10-01 14:29 UTC
We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at support@sinch.com.

### 2026-10-01 18:51 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-10-01 14:29 UTC
Incident End Time: 2026-10-01 18:12 UTC

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