# Delivery issues Guatemala - Tigo

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 4h 5m
- started 2026-05-04 02:06 UTC
- SMS - LATAM
- latam
- id: DWN-cabfd394d4
- Official page: https://stspg.io/wfpc4lxkx1sy

## Updates from Sinch
### 2026-05-04 02:06 UTC: investigating
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-05-04 01:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-05-04 03:37 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-04 06:11 UTC: resolved
This issue has been resolved.
Incident Start Time: 2026-05-04 01:32 UTC
Incident End Time: 2026-05-04 06:01 UTC

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