# Sinch Engage - Inbox Degradation

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 14m
- started 2026-03-09 16:44 UTC
- Web Portal
- id: DWN-d24f7775b5
- Official page: https://stspg.io/pb9nbp86hqkt

## Updates from Sinch
### 2026-03-09 16:44 UTC: identified
We’re aware of an issue in our inbox at the moment, affecting new conversations, reopening a conversation or switching assignee by sending a message.
The issue has been identified and a fix is being implemented. 
Start Time (UTC): 2026-03-09 13:20 UTC
We apologize for the inconvenience and appreciate your patience while we are working to resolve the issue.

### 2026-03-09 16:58 UTC: resolved
This incident has been resolved.
Start Time (UTC): 2026-03-09 13:20 UTC
End Time (UTC): 2026-03-09 16:52 UTC

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).